Why Your Business Needs an Online Presence

StrategyDriven Insights Audio

There are many ways available to market your business. Discovering which media is best to reach your customers takes patience and research. Some of the most popular avenues to explore today involve the internet and social media. Here are a few reasons to try online marketing.

Bigger Audience

Your Orlando web design gets more views from around the world than an article in the paper will. Customers can shop your company at any time of the day whether you are open or closed. If you have merchandise for them to select and pay for, they can do this on their own time. They can also schedule an appointment with you there if you offer a service instead of goods. If they are pleased with what they find on your site, they will share it with family and friends. Their word of mouth will bring in more sales and revenue into your company. You are able to reach new customers on their schedule with little help from your sales staff. However, be sure to add a link so that you can be contacted with questions from those people who want to work with you.

Stay Competitive

Nearly every organization has either a website, social media site or both. To stay up with your competition, you need a spot for your customers to find you and learn about your company. Put as much information as you can concerning your business on your sites so that your clientele can learn what you have to offer them. If they are local, they will visit your physical store after they shop your virtual one. Also the higher you can get your name on a Google search, the more traffic you will drive to your internet presence.

Builds Relationships With Customers

Having a spot on the internet where clients can review the products you sell or the services you provide can be intimidating. However, the way you work with them also displays how great your customer service can be. Customers that are pleased with your company will leave critiques that tell the world what they like about your business and why they recommended it. If you do get evaluations that state problems that a customer had, you have the opportunity to address them online and offer to make it right for them. When you do this, others who are reading these reviews will see that your client’s happiness is a priority to you.

Affordable Advertising

Another benefit of online marketing is that it costs less to reach more people than the mediums you normally know. Hiring someone to design your website can be expensive. However, when it is finished, the fee to keep it on the internet is minimal. It can be even cheaper if you or a staff member has the ability to assemble it and upload the final product. Putting an advertisement on social media is a fraction of the cost of a television or radio ad and reaches a much larger audience. It can also post at all hours of the day, drawing potential clients to shop your company even while your physical store is closed and your staff is gone. Marketing on the internet and by social media lets your advertising dollar go farther and reach more people.

Change Plans In an Instant

Online marketing allows you to use trial and error in your advertising that traditional methods are unable to do. You can promote a certain product to a select demographic on social media to see if it will work. If the results are slow, you can change up what you are trying to sell or widen the criteria of customers you want to reach. This can be done within hours of your first post. You can extend a campaign that is working or shut down one that is having issues. The option to tweak your ads until they work is in your hands. This also works for your website as well. If you receive feedback from customers that your site needs more photos, videos, or colors, you can make these changes before your client looks at it again. Constantly adding to and changing your social pages and website will bring people back over and over to see what is new.