Do You Need a Toll Free Number for Your Business?

In these days of smartphones and websites, does it still make sense to have a toll free number for business? It might surprise you that the answer is “Yes”! Tool free numbers show that you are serious about your business, they are easy to remember and they can help with brand recognition. Even though many people are on calling plans now, the allure of the 800 number has not disappeared.

Toll free numbers give your business legitimacy. You might be only one person sitting in a coffee shop, but your customers don’t know that. A toll free number gives an air of professionalism to your venture.
A recognizable toll free prefix makes you look like your business is national rather than local. This is mainly perception, but then many sales are based on a customer’s image of your business.
When a business is willing to pick up the tab for something, i.e. free shipping or toll free calls, the customer perceives you as willing to go that extra mile to make a sale.
Vanity numbers are those ones that start out 1-800-SPL-AWRD. This can help with branding because people tend to remember words better than numbers. Be careful to pick a number that will make sense to customers.
Put some effort into choosing your vanity toll free number. The number can describe what you do, relate to the name of your company, make a call for action or an amusing aside. Be sure that customers will be able to connect it to your business.
If you choose to get a toll free number for your business, you must connect it to a local number, however, you can change this number if you need to and program the toll free number to ring to different phones depending up the time of day.
Toll free numbers allow you to track incoming calls. The number automatically keeps track of the people who have called you.
Finally, toll free numbers are easy to remember. They don’t have to be vanity numbers to be easy. They can simply be a memorable sequence of numbers, such as a repeating pattern like 2211 or a sequence such as 1234. Words are easier to remember in general, so vanity numbers are still probably your best bet.

Despite the fact that many people have gotten rid of landlines, tool free numbers are still relevant to business. Put some thought into choosing your number and then let it work for you by connecting customers to your brand. Check out toll free phone numbers today.