Promoting Your Business The Right Way

StrategyDriven Marketing and Sales ArticlePromoting your Florida business is critical to your long-term success. Good marketing means that people will hear about your business and that adds to your customer base. Before you can get into any complicated marketing tactics, you need to make sure you cover the basics and start off by promoting your business the right way.

The Right Sign

The biggest misconception in business is that only companies that rely on foot traffic need to invest in a good sign. If customers cannot find your business, no matter what you do, then you will have a hard time growing. You need to talk to a reputable Florida sign company to get a professional sign that is not only easy to see, but gives your business some personality as well.

Social Media

Ignoring social media as a business owner in today’s world is the same as ignoring the telephone Yellow Pages in the 70s and 80s. If you were not in the Yellow Pages, then your business did not exist to customers. Social media is free and it is where people go to find the businesses they will buy from. You need a social media presence, including imagery and video, and you need to be active with your social media accounts. The imagery and video can be handled inexpensively using these free creative commons zero licensed and public domain image sources and this online video maker.

Word Of Mouth

You could pay for hours of television and radio commercials, but that will not be as effective as getting a small army of people to personally recommend your business to their friends and family members. Create a referral program that gives your customers a small financial reward for recommending your business and you will see your revenues soar.

It takes time to grow a successful business, but it also takes a lot of smart marketing ideas. Before those marketing ideas will take off, you need to focus on the basics. Once you get your business name out there to the right people and create ways for people to easily find your business, your other marketing programs will start adding plenty of revenue to your bottom line.

Make The Best Use Of Your Time – Outsource!

Finances are tight at the launch of most new businesses, especially if you factor in the costs associated with employing staff and renting premises. There are ways of cutting costs and one way is to outsource a lot of the essential tasks to freelancers. Outsourcing will lower the number of staff you will need to employ on a permanent basis. Freelancers only get paid for the work they complete and won’t require holiday and sick pay. You can tap into the expertise of freelancers on a global scale. Excellent time management is then required for the remaining tasks.

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Time management is a skill in itself! If you don’t want to spend the whole day running around like a “headless chicken” achieving nothing, time management is a skill you need to develop fairly quickly! It is essential to prioritise your workload and ordering your “to do” list should become part of your daily routine.

Did you know that it is possible to hire the expertise of an online receptionist? This will remove a lot of the call answering tasks which can cause interruptions to your day. It is also possible to choose a new phone number with differing area codes relating to different parts of the country or a different country altogether! Take a look to see how much it costs to manage an australia 1800 number.

At the beginning of everyday, write a list of the tasks which need completing. Your next step is to then prioritise this list according to level of importance. If you can delegate any tasks or purchase software to make life easier – do it!

Here are some tips to make time management easier.

Deal with Urgent Tasks First

Sometimes tasks need to be urgently dealt with first. Staffing issues, customer requests and complaints and delivery issues will all need to take priority. Ensure IT systems are working effectively, especially cyber security software as you don’t want to be vulnerable to a data breach.

Project Deadlines

Your next tasks to take priority will be those related to deadlines. It is essential to meet certain deadlines in order to maintain customer and supplier satisfaction. Your deadlines may relate to accounting issues and if you don’t meet them you may incur hefty fines.

Phone Calls and Emails

If you answer the phone or open an email every time it rings or pings into your inbox you won’t get a great deal of work completed. Switch on the answer phone and turn off email notifications. Of course they do need to be dealt with eventually, but to make the best use of your time it would be a good idea to allocate a window in your schedule simply for responding to answerphone messages and emails.

Speaking by telephone is an essential form of communication. Many customers will prefer to speak to a real person as it gives the personal touch. To lower the amount of calls received ensure there is plenty of information on your website, which covers some of the more common queries. Perhaps consider having a “frequently asked questions” tab on your website.

To reduce the number of queries you receive by telephone ensure that you have sufficient information on your website and other promotional media to answer most common questions.

Outsource

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Even the best time managers in the world would struggle to complete all the necessary tasks needed to run a successful business alone. Being frugal may be a priority but you should put aside some funds which will enable you to outsource certain tasks. You will need to avoid trying to do everything yourself as you will quickly burn out. Any investment you make is likely to be returned tenfold, especially as it will allow you more time to concentrate on generating sales, without sales your business won’t be viable!

Research has shown that 80% of a business owners time should be spent on generating leads and making sales.The internet has opened up the opportunity to connect with freelancers on a global scale.

There are some tasks which naturally lend themselves to being outsourced.

Accounting Tasks

Keeping an accurate set of accounts is essential, it is also tedious and time consuming! Some people love the accounting side of running a business but if keeping your books straight is not your “thing” it would be worth outsourcing this task to an experienced bookkeeper on a freelance basis. An accountant would also be useful at tax return deadlines.

Social Media Management

Social media is a relatively new phenomenon, but it has very quickly escalated into becoming a major marketing tool. Social media platforms literally allow you to promote your business to thousands if not millions of potential customers. The downside to social media marketing is that it is very time consuming. To stay engaged on platforms you need to interact and post regularly. You also need to be available to respond to queries 24/7. It would make sense to employ a social media manager, who could concentrate on building up your followers as well as a rapport with future and existing customers.

Virtual PA

It is now possible to employ a virtual PA, who can undertake all the tasks normally associated with a secretary in the traditional sense. A good PA will ensure records are up to date, complete paperwork, write up minutes and store data safely. All these tasks take time and if you have delegated them elsewhere you will free up lots of time.

For outsourcing to be successful you need to adopt excellent forms of communication. You will not see the freelancer in person so any instructions need to be clearly communicated in the written word as well as spoken. This will ensure that information isn’t misinterpreted and everyone will be working to the same goal.

When choosing a freelancer to outsource tasks to, be wary. Ensure that you can view examples of previous work and follow up references. There are so many people to choose from it’s important to realise that the cheapest isn’t likely to be the best, it’s also fair to say that the most expensive isn’t always the best either! Go for middle ground.

What Do Customers Really Want?

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Businesses like Zappos and Amazon have set the bar high for customer-centricity. Are you an entrepreneur wondering how to match the big guys in customer focus? Have you spent thousands of dollars for setting up a customer survey exercise to understand what customers really want? And has that left you with no better understanding than you had previously?

Well, you are not alone. Every post-2000 marketer has been obsessed with finding the answer to what customers really want. Gone are the days when big market research companies used to deliver the answers at the end of a fat and dusty survey exercise.

Today the customers are openly and communicating honestly about what they want. Do you have an eye on your customer touch points and an ear on your social media? Let us break down into simple actions how we can answer this question of what customers really want. Read more