When Business Bites Back

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StrategyDriven Entrepreneurship Article
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Sometimes, it can feel like your business is fighting back against you. It’s like struggling to tame a wild beast that keeps pulling on the reins. If you’re not careful, you will lose control completely, and your business will become a disaster zone. To avoid this, we need to think about the issues you could encounter in your company, how to deal with them and what they could mean.

You might think that tech has solved a lot of the dangers in business. But as you’re about to discover it’s really only made matters worse.

Tech Terrors

If you are running a business, you should be storing sensitive and important data files on the computer or the cloud server. This is a smart decision as experts generally agree it’s the securest form of storage on the market. Certainly, it’s a lot better than having hard files that anyone could swipe from your company. Or, that could be lost in an event like a fire.

But tech is not completely foolproof, and it can cause issues of its own. For instance, you might find that the tech in your company breaks down. At that point, you could lose all the important files and data you need to keep your company running. Not to mention any sensitive customer data that could impact your clients.

Luckily, there is an answer to this, and that’s to use a backup server. With a proper IT support and consulting service, you can make sure that you have a complete backup of your computer systems. That means if one system crashes you will be able to rely on the other. This is also useful if your business suffers a hack.

Legal Lows

You may find that the issue in your company is a legal one. It’s possible that your business is hit by a lawsuit and this can be a nasty shock for company owners who weren’t prepared. Lawsuits can come from anywhere but are more often than not a result of action by an employee. Personal injury lawsuits are some of the most common claims. Protecting your business from this is about making sure that you have the right legal info. It’s best to invest in the services of a legal advisor who can tell you everything you need to know.

As well as this, you need to make sure you have the right insurance coverage in place. This will help you deal with the financial issues of a lawsuit against your company.

Killer Clients

Finally, you might have issues with clients and customers. Believe it or not, your customers hold the key to killing your business stone dead. You might have noticed that business owners these days are particularly cautious of complaints on social media. You might think they’re being over cautious, but they’re not. They know that well over eighty percent of customers rely on online reviews when deciding to make a purchase. On top of this, they understand how fast bad word of mouth can spread. That’s why you must always work to keep customers happy and feeling appreciated. If they do have an issue, handle it immediately or risk the wrath they could bring on your business.

The Secrets Of A Productive Business

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StrategyDriven Talent Management Article
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In terms of time that you need to organise yourself, your staff and a successful business, it can seem like you barely have any to work with at all. The saying goes that we’ve got the same amount of time in the day as (insert extremely successful person here), yet surely we cannot be doing everything ourselves in order to propel ourselves forwards. So what are the secrets of those who are managing to get everything done? Don’t panic – it’s not all as mysterious and time-consuming as it may seem.

Pssttt … It’s Not Just Them.

There are people in this world who are super-productive. But to truly succeed, they need a firm foundation of people who are willing to help them achieve what they want and need to achieve. It’s a case that is first rooted in education. Those who are given the privilege of succeeding are more likely to go further than those who put the work in. It’s unfair, but unfortunately a fact of life. To truly succeed in the business world, you need to be able to pass your work over to those who are more able.

How Do I Find The More Able?

You think outside of the box. Don’t just look towards humans – look towards technology, too. The computers that are able to process things a thousand times faster than we ourselves are able to. The apps that can help us out with simple things that take way longer for humans to complete. For example, investing in real-time ID scanning and ID authentication rather than having clients visit you or having to take time out of their schedule to go one step further in validating their existence will save not just you the hassle, but your customers too. This is beneficial to the both of you. It’ll keep your customers coming back.

So What Happens After That?

Keep the simplicity coming. Delegate the jobs that need delegating, whether to human or computer. Focus on your own management issues and stylings and think about whether these need working on. This is something that technology definitely can’t help out with. There are resources online to let you know what you should be doing to keep your team happy, if you have one, or what you need to do to increase productivity/effectiveness of your staff, but it’s more a case of trying and testing these theories. Everybody is different, and that goes for not just you but your staff as well.  Especially in terms of project management, certain tactics work well in some situations but not so much in others. It’s a way of being able to move forward and get more stuff done in the time that you have given to it. Setting yourself limits on the time that you have can definitely aid you in regards to getting a set amount of work done in a set amount of time, but it’s more about recognising the impact of said work and how much it positively impacts your business.

Staying Mobile – Advice For Running A Company On The Move

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Many people start online businesses these days. That allows you to stay mobile and travel around the country or the world while you make money. Of course, there are issues that can arise when you don’t work from a fixed address. You’ll find some excellent tips and tricks on this page that should help you to avoid any problems. At the end of the day, you just need to make sure you can access information, accept payments, and converse with customers. Don’t worry too much about the costs involved because prices have come down a lot during the last few years. If you’re smart, you can do all that without spending a fortune or breaking the bank,

Ensure you have mobile payment solutions

There is no getting away from the fact that you will require a mobile payment processor if you plan to travel. You never know when you might meet someone and sell a product or service. So, you need a tool that will facilitate those transactions. Thankfully, there are many solutions available on the market today. So, you just have to research the most popular ones and make an assessment. Also, those packages will enable you to accept payments via the telephone regardless of where you are in the world. In most instances, you will pay a monthly fee for the service. Some providers will also take a commission from your transactions. However, that’s nearly always lower than 2%.

Store all important documents in the cloud

You never know when you will need to access important documents and files. While you can keep some of them on your laptop, you don’t want to clog it up. So, it makes sense to invest in a high-end cloud storage solution. You can then access everything you might require with the click of a button. You just need a WiFi connection and the passwords to gain entry. That should mean you never arrive for a meeting unprepared again. If you forget something, you can get it up on your screen in a matter of seconds. Best of all? Cloud storage providers spend millions on creating the most secure systems possible. That means you don’t have to worry about hackers stealing your information.

Use online live chat to communicate with customers

There will come the point when you need to talk to customers and clients. Perhaps they have a complaint or issue? Maybe they want to ask questions about a new product or service? Either way, online live chat solutions are the answer. There are many different platforms available on the market right now. In most instances, you just need to ask your web developers to add the feature to your website. That way, any visitors can contact you in real time. That should mean you don’t miss out on any sales because they won’t look at alternative sellers. If you can deal with their issue fast, the chances of them spending money will increase.

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You should now have all the information you need to make a success of your mobile business. The internet means anyone can start a company without requiring a physical address. It’s a fantastic revelation for those who enjoy more freedom in their lives. So, make sure you put that information to good use and leave no stone unturned. Good luck with that!

Tech Yourself Before You Wreck Yourself! 3 Reasons To Upgrade Your Systems

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StrategyDriven Entrepreneurship Article

Blink, and you’ll be due another tech upgrade! As time moves on we constantly need to get the latest tech and systems to ensure that our business moves with the times, but do we need to keep updating our machinery? In fact, do we even need to upgrade at all? Well, yes. And here are some reasons your tech is very likely due an upgrade.

Your Customers

If you think that you have a dedicated customer base that won’t waiver, then you have another thing coming! Your customers need to be at the forefront of your mind when you are communicating with them, and if they have moved onto more sophisticated methods of payment, from contactless to bitcoin, and if you haven’t changed with them they are going to leave you behind. Having a dedicated core of customers is what every business thinks it has, but if you can’t keep up with the times, it’s not going to help you retain them. Increase your methods of payment, and how you communicate with your customers, from follow-up emails to customer satisfaction surveys and even courtesy calls. It’s these little touches that will keep you in their mind when they are looking for somewhere to get their next product.

Your Platforms

Every online platform is developing at the speed of light, and if you aren’t covering your standard social media bases, then you have to make sure that your website is as good as it is going to be. The importance of the platforms you need to operate on will get you the most amount of coverage, and if you plan on pushing your company further when it comes to your target markets, you need to make sure your servers and equipment can cope with the strain. Using companies like ATB Technologies can help you to overcome teething issues if you are a small business with big ideas. As the scope of the company increases, the tech should grow to match it.

Your Carbon Footprint   

If you are using tech that has the power of an etch-a-sketch, then it may not be just draining your electric, but it may also be giving you a massive carbon footprint. Upgrading your tech to things like cloud-based operating systems and computers that automatically power down when they are not being used means a cheaper electric bill and a big reduction in the amount of waste your company is generating. If you still have to print out loads of paper, making the switch to tablet devices for every staff member means much less wastage. And connecting tablets to a cloud network means increased connectivity between the staff which will increase things like collaboration, but it can also help staff members to keep in the loop if they work from home.

Your tech impacts your business in so many ways, from the productivity to the marketing, so you owe it to your company to make sure it runs on the best tech you can afford; this especially applies if you are still using dial-up!

Business Owners: Are You Taking On Too Much?

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It’s fair to say that starting a business is not for the feint of heart. And in those early days, you, as the business owner, are likely to be doing everything, from basic accounts through to cold calling prospects. And it’s a way of life that will start to feel normal over time.

However, as your business grows it will be impossible to do everything you need to with maximum efficiency, and there’s every chance your levels of service will start to slip a little. Stress will become the norm, and your business will feel like it is beginning to creak.

The reason is simple – you are taking on too much. And at some point in time, you will need to start thinking about handing over the reins to others, relinquishing a little bit of control of your business, and start being more efficient. Let’s take a look at some of the key areas of your business for which you should seek out help.

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The Basics

First of all, have a think about the tasks that you spend a lot of time on that don’t make you any money. Let’s say that when you are out selling your product to prospects, you generate $1,000 a day for your business. But you only have time to do this for four days a week, as one whole day is taken up doing paperwork. Effectively, you are paying $1,000 for someone to do basic admin tasks that you could pass on to an assistant for anything between a fifth and a tenth of the price. Not only that, but the extra day selling it frees up will earn another $1,000 for your business, so you win in more ways than one.

The Systems

Your IT network is likely to be vital to your business, as it is for many companies these days. However, if you are running it all yourself, it can be incredibly draining on your time and resources. Handing over the reins to managed IT services can be a huge help and take away a lot of your stresses and strains. The company you hire will be responsible for keeping your system running, maintenance, and updates, leaving you free to focus on the money-making activities in your business.

The Marketing

You understand the inner workings of your business more than anyone else. But it’s not necessarily a good thing. It’s all too easy to get wrapped up in your business and not be able to see it how your target audience sees what you do. Hiring an external marketing team to come in and take over your marketing efforts can pay off, as they will approach your business with a fresh pair of eyes. They will see it as your customers see it, and bring in new marketing tactics into the mix.

The People

Finally, you can employ people to do all the tasks listed above, of course. But one thing you have to bear in mind that managing people is a full-time job in itself, and it will change the way you work almost entirely. So, if you do plan to take on full-time employees, consider hiring a human resources professional first. They will be critical in ensuring you are complying with employment law and establishing a safe and vibrant company culture.