Management Observation Program Best Practice 12 – Documented Management Observation Program

StrategyDriven Management Observation Program Best Practice ArticleEffective performance improvement programs promote alignment of business operations with the organization’s vision, mission, values, and goals. Such programs consistently identify opportunities to improve high value-adding operations and to eliminate low value-adding activities. These programs themselves are highly efficient and capable of producing repeatable results. Documenting the business performance assessment process provides the framework necessary to achieve this level of focused execution consistency.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Skills necessary to compete in rapidly evolving markets

Speed, agility, communication, delegation, innovation

You’ve heard the saying “fighting the last war”. It refers to preparing to compete using familiar techniques, against competitors you’ve faced before, in the same markets or industries, only to discover that the rules have changed. Modern business competition is changing rapidly, and to compete effectively, you need to understand the skills that are required to win.


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About the Authors

Jeffrey Phillips leads a strategy and innovation practice at OVO Innovation. Before OVO he has led strategic marketing and sales teams in software and consulting companies. Jeffrey is a recognized thought leader in innovation, and has published three books on innovation, including Relentless Innovation. He has consulted in the US and Western Europe, and led training programs and workshops in the Middle East, South Africa, South America and Southeast Asia.

Alex Verjovsky brings over 20 years’ experience in the consulting and technology sectors as both a consultant and entrepreneur. His most recent company, Castor Fields SAPI, reached over 12 billion dollars in sales. Prior to Castor Fields, Alex founded BioFuel Alternatives, a pioneer in the biodiesel market. Alex is a graduate of Columbia Business School.

New World Companies: The Future Of Capitalism

How does a good company generate value in society? How do the leaders of these new world companies reshape and remake our families’ available goods, our friendship networks, and the many smaller firms that support them?

As a management consultant to over a hundred firms in the last thirty years, my team and I have worked with global companies such as Toyota, Suncor, Siemens, and FedEx, to name a few, to help them transform into new world companies – companies ready to take on the challenges of today’s global economy. In doing this, I derived a way to describe how companies mature by seeing the process as a symbolic clock of corporate competitiveness. As this concept evolved, I came to focus not on the clock itself, but on what it represents: time. Furthermore, I’ve broken down the time periods into segments that represent significant stages in the life of a global business. I often refer to these timeframes as “urgencies,” because, as I view it, corporations must accomplish the business goals outlined within each time period if they are to be successful.

Throughout the years, I have revised my description of these timeframes in a company’s life to take into account the emergence of what I call social response capitalism. I became increasingly aware of the financial ramifications of social response capitalism while working with new world companies. I came to see how each company contributes to this most important new business movement in decades, and why this evolution is crucial to the health of any company – whether a large global corporation or a small regional family business.


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About the Author

Bruce PiaseckiBruce Piasecki, PhD, is president and founder of AHC Group, Inc., a management consulting firm specializing in energy, materials, and environmental corporate matters, and is author of New World Companies: The Future of Capitalism. This article is adapted from material in his new book.

For more information visit ahcgroup.com.

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Leaders: Build Your Pre-Resilience for Times of Crisis

Your organization is going to face a crisis. This is not a question of IF but WHEN. Our world is too complex, markets too volatile, and technology too fast-paced for us to relax into complacency about organizational safety and normalcy.

What’s a leader to do? How is a leader to be ready? How can leaders prepare, knowing disasters are becoming commonplace?


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About the Authors

Harry Hutson and Martha JohnsonA 25-year veteran in senior human resources and leadership and development roles in four multinational companies, Harry Hutson is now an independent consultant. He has passion for talent development, change management, organizational integration, and – most of all – finding a way when people feel lost or confused and tough choices need to be made. He lives in Chapel Hill, NC and teaches classes in Executive Education and the MBA Program at the Kenan-Flagler Business School at the University of North Carolina.

Martha Johnson is a leadership expert who draws on the lessons she learned as an executive with a more than 35-year career in business and government. Johnson is former Administrator of the General Services Administration under President Obama and also served for eight years in the Clinton Administration. Her private sector career has spanned the information technology, architecture, strategic consulting, and automotive industries.