Corrective Action Program Best Practice 3 – Employ Multiple Condition Report Types

Effective condition report forms balance the need for data with the ease of problem reporting. Enough data must be collected to enable problem investigation, prioritization, and resolution. Concurrently, the administrative burden of completing a condition report must be minimized to facilitate issue reporting.

Information needs vary based on the type of issue being reported and the associated regulatory requirements. In order to ensure the appropriate information is gathered while also minimizing the administrative burden, situation specific condition reports should be used.

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Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

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