Business Performance Assessment Program Best Practice 13 – Capture Improvement Opportunities within the Corrective Action Program

Self-critical business performance assessments yield multiple opportunities for performance improvement; yet their benefits often go unrealized because assessment recommendations are not acted upon. To ensure the organization profits from each self assessment, it is necessary to programmatically pursue the recommended performance improvement actions*. The structured approach employed should drive accountability for implementing the improvement activities balanced with the organization’s other priorities.

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About the Author

Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

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