Words to live by for the next 12 months. What are yours?

I am sick of reading claims hyping me to, “have my best year ever.” FYI: The trend of “best year ever” was originated more than a decade ago by the late, great Jim Rohn. His seminars were earth shattering and life changing – and it has inspired many, albeit lesser, duplicators.

Rohn’s seminars should have been titled: “Have your best LIFE ever.”

What about your needs and desires this year?
Let me ask you a few questions about where you’re intending and hoping to do:

  • How are you expecting this year to be for you?
  • What are your immediate (within 30 days) goals?
  • What are your present hopes and dreams? (They have a way of changing over the years. Some dream of marriage – others dream of divorce.)
  • What are your genuine intentions to make your goals, hopes, and dreams a reality?
  • What’s your game plan to ensure success?

SUCCESS CONCEPT: What three or four words, and associated actions, could you come up with as a guiding light to help you stay focused and on track to get you there? Not to have “your best year ever,” rather, have a great year. A fulfilling year. A profitable year. A healthy year. A happy year. A year of wander, wonder, and fun.

Many people, like my almost sister-in-law, and blogger extraordinaire, Ali Edwards (www.aliedwards.com), pick one word to focus on for the entire year. Her word this year is “open.” She focuses blog posts and actions around the word. The process works.

I believe that picking a few meaningful words that apply to your vision will help you take DIRECTED actions. Words you can post in plain sight that will keep you in the groove of daily achievement. Key words that you burn into your psyche so that your goals become your driving force. Not just words on a paper, rather beacons of understanding, determination, and intentions. Ever-mindful, laser-focused, bright light.

Here are my 3.5 words for 2013 – I hope they inspire you to think about and select yours:

1. Write

Write every day. Tweet every day. Post every day. I have been writing almost every day for the past 21 years. Why should I let up now? This year I will publish at least two e-books and one major hardbound book (also available on kindle and iBook). I will write 52 new weekly columns, and post a variety of new ideas and thoughts both in text and in video. I selected the word write for 2.5 basic reasons:

1. It has been and continues to be the core of my success. Every penny I have earned since March 23, 1992 (when my first column appeared in print), I can trace back to something I wrote. Writing has provided me with both purpose and process, both discipline and drive, both achievement and attraction, both success and fulfillment, and both lessons and legacy.
2. Writing is the one thing I have encouraged every reader and seminar attendee to do for the past decade. Writing will help establish you both in brand and in reputation.
2.5 One innovation helping me significantly is Dragon Dictate for Mac. I’m using it right now. It’s not just amazing; it’s also a miracle. I’m increasing my speed of writing productivity by more than 50%, while still maintaining perfect thought flow and expression. NOTE: The end of the keyboard is not upon us, but it is clearly within sight.

2. Finish

Finish what I start. I have more projects and opportunities than I can say grace over. I intend to see each one through to fruition (not just completion).

In my experience, there are very few things more frustrating than the mental nag of a project undone. I’m speaking for myself, andchallenging myself, at the same time I’m speaking to you and challenging you.

Finish what you start. It sounds so simple, yet time seems to fly away during the course of a day, a week, a month, or a year.

The process I try to employ is that of “time allocation.” Rather than manage my time (something I have always found both impossible and improbable), I will allocate 30-minute time segments to projects and tasks in order to ensure I have allotted time for completion.

3. Shape

This is by far my most difficult word. It has several connotations.

1. Get in shape: This year for sure (even though I said that least year, and the year before). There’s a fundamental link between physical well being and mental freedom to create. My intention this year is to put them in balance and harmony.
2. Shape up: There are several aspects of business and life that need shaping and re-shaping. They range from organization to money to personal skills to relationships to sales.
3. Shape the future. My age now demands I make plans that include me and exclude me. Succession is not just a word or a plan, it’s also a reality.

These are three huge elements in leadership, life, and quality of living. I’m taking personal responsibility for both actions and outcomes.

3.5 YES!

YES! is the ultimate attitude word, thought, reaction, response, expression of joy, expression of achievement, and recovery. It’s dedication to positive thought, expression, transference of message, and resilience. YES! must envelop all thoughts at all times in order to focus on the positive side of “what if?”

NOTE: I have posted my words for the year on my bathroom mirror. This way I face them twice a day. Post yours.

Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.


About the Author

Jeffrey Gitomer is the author of The Sales Bible, Customer Satisfaction is Worthless Customer Loyalty is Priceless, The Little Red Book of Selling, The Little Red Book of Sales Answers, The Little Black Book of Connections, The Little Gold Book of YES! Attitude, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching, The Little Teal Book of Trust, The Little Book of Leadership, and Social BOOM! His website, www.gitomer.com, will lead you to more information about training and seminars, or email him personally at [email protected].

Recommended Resources – Tough Truths

Tough TruthsTough Truths: The Ten Leadership Lessons We Don’t Talk About
by Deirdre Maloney

About the Book

Tough Truths by Deirdre Maloney is a collection of ten (plus one) uncomfortable to acknowledge and even more difficult to practice lessons embodied by great leaders. Within her book, Deirdre covers topics from personal Politics, Fear, and Energy to Reputation, Stories, and Hunger. Each examines the often unspoken realities of each topic, how the most successful leaders deal with the challenge, and actions readers can take to improve their leadership skills.

Benefits of Using this Book

StrategyDriven Contributors like Tough Truths for the simple, direct way in which Deirdre deals with the several personal challenges each leader faces. We appreciated both the real-world examples and immediately implementable actions provided for each area of discussion. This book could easily be used in daily reflection by new and seasoned business leaders and/or as a tool to mentor others.

As a seasoned leader, I did not find Tough Truths to be particularly revealing. But perhaps I’ve simply attended the same school of hard knocks Deirdre did. Regardless, her book was a sound reminder of what should be important to a leader and reflective of those I’ve most admired and aspired to emulate throughout my career.

As leaders, we need to remind ourselves of the character and practices we need to embody in order to motivate and inspire others. Tough Truths serves as a excellent reminder of those important aspects of leadership we, through complacency, may otherwise forget. For actionably addressing the difficult challenges of leadership, Tough Truths is a StrategyDriven recommended read.

Corporate Cultures – How Stressful is Your Workplace Environment?

How stressed is your workplaceStress in the workplace leads to significantly detrimental impacts on overall business results. According to the National Institute for Occupational Safety and Health, workplace stress contributes to a number of adverse physical and performance consequences among affected employees including:


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Leadership Inspirations – Building Character

“A talent is formed in stillness, a character in the world’s torrent.”

Charles James Fox
(1749 – 1806)
British politician

Recommended Resources – The Welcomer Edge

The Welcomer Edge: Unlocking the Secrets to Repeat Business
by Richard Shapiro

About the Book

The Welcomer Edge by Richard Shapiro explores the customer experience that converts first time customers into repeat buyers. Richard characterizes four types of sales persons; highlighting the advantage ‘welcomers’ have over others not so personally engaging.

  • Welcomers draw new customers to a business and keep them by establishing a relationship with their clients.
  • Robots go through the motions in their client interactions and do not create a personal connection.
  • Indifferent employees overtly communicate a lack of caring to their customers; rarely saying ‘hello’ and ‘thank you.’
  • Hostiles do not want to be at work and make this sentiment obvious to their customers.

Robert goes on to reveal how those who are not currently welcomers can work to develop the key mindsets and approaches to embody this approach; thereby increasing customer satisfaction and sales.

Benefits of Using this Book

StrategyDriven Contributors like The Welcomers Edge for its highly insightful, example filled examination of the various degrees of one-on-one customer relationship management. We appreciate the detailed personality descriptions that enable managers to identify the approach type of their front-line employees as well as the prescription for developing individual’s welcomer abilities.

If we had one criticism of the book it would be that Richard uses too many examples; going a bit beyond what is needed to effectively make a point. But then again, can one really have too many examples?

The Welcomer Edge provides business leaders with the crucial insight needed to ensure they have the best client facing people, individuals who will convert and retain potential customers. For its actionable, example rich insights driving organizational goal achievement, The Welcomer Edge is a StrategyDriven recommended read.