Organizations confer varying degrees of decision-making authority to their executives, managers, and employees typically based on their positions within the organization. In many circumstances, this results in more than one individual possessing the authority to render a decision for the particular question at hand.
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About the Author
Tammy Erickson, author of What’s Next, Gen X?, is President of The nGenera Innovation Network, a thought leader in enterprise collaboration; providing hundreds of global corporations with key insights and senior advisory services focused on collaboration strategy, enterprise engagement, and enabling technologies. Tammy’s compelling views of the future are based on extensive research on changing demographics and employee values and, most recently, on how successful organizations work. She is an award winning author; having coauthored five Harvard Business Review articles, including the McKinsey Award winner It’s Time to Retire Retirement and the book Workforce Crisis: How to Beat the Coming Shortage of Skills And Talent. To read Tammy’s full biography, click here.
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It is simply not enough that individuals holding senior positions be highly experienced. The narrowness of early career positions and the limitations of time necessarily prevents an individual from being deeply experienced across the full range of functions within the organization. Thus, those relying purely on experience often lack an understanding of the broader spectrum of organization functions and opportunities that would help them be more successful in senior positions requiring multidimensional business understanding.
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In our book, Liberating Passion, Paul B. Brown and I contend that businesses seek passionate people. This matters in tough economic times more than ever. Why? Because passionate commitment converts potential talent into the actual performance that struggling businesses need to survive. Moreover, the opposites – apathy and disengagement – are poor ways to get a return-on-talent (or a return on the ability/energy, for that matter, of our human assets).
Yet seeking to infuse passion in people is misguided. Passion is natural. Capable people abound with passion, at least in the areas in which they are talented. In fact, we see people passionate about so many aspects of life. If work isn’t one of those, it’s because companies institutionalize “passion killers.” Through mediocre leadership practices, dysfunctional teams, poor communication and dispiriting work cultures, companies become passion castrators.
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