New Whitepaper Release – 80 Percent Efficiency Estimate

StrategyDriven contributors are pleased to announce the release of our eighth whitepaper: Resource Projection – 80 Percent Efficiency Estimate.

Perfect human efficiency? Not likely. How then should personnel resources be estimated?

Human beings are social creatures with both emotional and physical needs. Businesses able to satisfy these needs will be better positioned to attract and retain talented personnel; giving them a much needed advantage in the increasingly knowledge driven marketplace where human resources are increasingly limited. Such organizations will further benefit from increased worker engagement because employees feel more connected and valued.

Meeting these very personalized needs requires an ongoing time investment, social time to build and maintain co-worker relationships, to connect with customers and clients, to contact family and friends, as well as time to physically relax, refresh, reflect, and rejuvenate. This time investment varies day-to-day and person-to-person making it extremely difficult to measure. Time studies, project management research, and our collective managerial experience suggest that knowledge workers, on average, require a twenty percent time investment in these personal activities. Stated another way, professionals spend about one and a half hours of an eight hour workday on non-productive but personally necessary activities. Hence, professionals, those whose breaks are ill-defined, can be assumed to work at eighty percent efficiency when fully engaged.

The StrategyDriven 80 Percent Efficiency Estimate whitepaper provides business planners with an easy to follow set of rules to help them appropriately factor personnel efficiency into their project and business plan resource estimates. These rules are detailed with supporting principles and philosophies; helping users understand the reasoning behind each recommendation.


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We help clients enhance their succession and workforce planning programs through pipeline and capability projection, training and development program assessment, and improvement plan design and implementation assistance. Our evaluations identify retention, replacement, productivity, and quality risks while providing leading practice strategies for maintaining full staffing including temporarily filling vacancies with highly qualified personnel. Learn more about how we can help you enhance your succession and workforce pipeline planning programs or contact us for a personal consultation.