Management Observation Program Best Practice 5 – Observation Training, Grading, and Quality Assessments
Management observations profoundly influence the behaviors of those observed. Done well, this tool positively reinforces desired behaviors. Performed poorly, this tool will undermine the management team’s credibility and fosters cynicism towards managers and their performance standards requirements. Therefore, it is critical that those performing these observations do so in a consistent, high quality manner.
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I would like to conduct a management observation program for all the managers in my Group of companies, Whom I can contact for the same to get best results?.
While reading this, I could understand the importance of Training, Grading, and Quality Assessments. It should a great thing to have best managers as my employees.I will try this.