Projects and the organizations supporting them share a key characteristic; they both deploy human, financial, and material resources to achieve defined goals. So like organizations, projects must have specific goals against which the project manager’s decisions and team member actions are focused. Like mission measures, results-based project goals should be defined before work begins and refined as scope and/or circumstances change. Only when this occurs can a project be effectively managed and efficiently completed.
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“Example is not the main thing in influencing others; it’s the only thing.”
Albert Schweitzer (1875 – 1965) Alsatian theologian, musician, philosopher, and physician
“I have ever deemed it more honorable and more profitable, too, to set a good example than to follow a bad one.”
Thomas Jefferson
3rd President of the United States of America (1801 – 1809)
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The 20% Solution: A Practical Guide to Dramatic Cost Reduction in MROP by Joel Roth examines how businesses of all sizes can effectively exploit cost-cutting opportunities in times of economic recession, increased global competition, and credit and cash flow distress. Within The 20% Solution, Joel Roth provides actionable advice and real world examples of how businesses can reduce costs and increase productivity throughout their maintenance, repair, operating, and production supply chains.
Additional Insights… An Interview with Joel Roth, author of The 20% Solution
StrategyDriven contributors recently interviewed Joel Roth, author of The 20% Solution; receiving many invaluable, beyond the scope of the book insights.
SD : In The 20% Solution, you reveal that MROP supplies only account for about twenty percent of the average organization’s overall supply budget. Why then should businesses focus their cost savings efforts here?
JR:First, because in most organizations, this represents a fertile area for cost-savings that have never been identified or exploited, while most other areas have been repeatedly mined. Second, this 20% of spend represents a highly disproportionate (about 80%) share of cost, time and effort throughout the supply chain.
SD : Joel, in The 20% Solution, you discuss ‘hard’ and ‘soft’ dollar savings. What is the difference between ‘hard’ and ‘soft’ dollar savings and why is it important to distinguish between the two?
JR:Hard savings are those represented by invoiced charges based upon price paid and quantity bought. They are generally variable expenses. Soft dollar savings are everything else including inventory investment and carrying costs, purchasing costs, accounts payable, and other administrative or overhead costs. They are important because they are fixed but hidden from view. Most procurement people tend to discount or scoff at the value of soft dollar savings because they are more difficult to measure.
SD : In The 20% Solution, you present several prerequisites that must be in place prior to moving forward with an MROP cost reduction initiative, one of these being an MROP database. What is the purpose of an MROP database?
JR:The database is the foundation for any effective cost control or cost reduction program. You cannot control or reduce what you cannot measure. Moreover, the database enables you to identify the greatest savings opportunities and set appropriate priorities.
SD : Two other prerequisites you discuss are goal setting and process feedback and control. What are some of the common performance measures organizations pursuing MROP cost reduction use and what target goals do they first establish?
JR:All goals should have these characteristics: 1.) reflect what management seeks to achieve e.g. reduction in costs, transactions, staff, errors, time, inventory, etc. 2.) quantify desired results and relate them to cost drivers e.g. cut maintenance spending by $10,000 per kwh produced 3.) be measurable against the database so that accomplishment can be determined and 4.) be significant enough to justify the time and effort to be invested.
SD : Joel, having met the prerequisites for an MROP cost reduction initiative, what are the critical, high level steps typically taken to execute the project?
JR:Management must back the program; responsibility must be specifically assigned; adequate resources should be allocated; and results should be measured against objectives. I would strongly suggest that key suppliers be made part of the initiative.
SD : You’ve provided readers with a great list of cost savings opportunities to assess in both the ‘hard’ and ‘soft’ savings areas within The 20% Solution. As a bonus for our StrategyDriven readers, are there one or two additional areas you would recommend they explore?
JR:In the present economic climate, there are a great deal of assets being made redundant due to cutbacks, closings, bankruptcies, downsizings, etc. I would suggest looking for good used or surplus materials in secondary markets rather than buying new.
SD : Joel, you suggested that an MROP cost reduction initiative could be used as a developmental opportunity for an up and coming manager. Such a project certainly requires a leader to work cross functionally with the business’s many line and support organizations. What other developmental opportunities does an MROP cost reduction initiative afford its project manager?
JR:Most top management does not come from a procurement background and does not realize the significant potential of an innovative/change-driven procurement function to dramatically affect corporate cash flow, investment and earnings, as well as risk/reward relationships. Someone who can learn to identify, dramatize and communicate the benefits of such a program to top management can move much further and faster in the organization than is typical. This is addressed in The 20% Solution.
SD : Joel, your website, www.the20percentsolution.com provides additional resources for those seeking to pursue MROP cost reductions. Would you tell us a bit about the website and its content?
JR:If you click on the Resources Section of the website, you will find substantial additional insights into corollary topics such as innovation, changing the strategic role of purchasing and other examples of cost-savings techniques, as well as my availability to assist those who wish to pursue these programs.
Final Thoughts…
The StrategyDriven team would like to thank Joel Roth not only for sharing his time but also for his beyond the scope of the book insights on streamlining the MROP supply chain process. We found The 20% Solution to be particularly valuable because it provides actionable insights and real world examples for achieving cost reductions and process streamlining, both of which make an organization more effective. Additionally, Mr. Roth’s use of self assessments, performance goals, and feedback and control systems compliment many of the best practice recommendations found on the StrategyDriven website; all of which make The 20% Solution a StrategyDriven recommended read.
Joel Roth, author of The 20% Solution: A Practical Guide to Dramatic Cost Reduction in MROP has owned and operated ten industrial supply chain companies and is the current owner of Fulton Supply Company, an Atlanta based organization providing industrial supplies and MROP cost reduction consulting services. Joel is a former member of the National Association of Purchasing Management, a member of Affiliated Distributors and Industrial Supply Association. To read Joel’s complete biography, click here.
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The goal of any observation program is to promote adherence to the performance standard delineated by management in order to consistently achieve superior results. Additionally, observation program credibility exists when those being observed can expect both repeatable evaluations by one manager and consistent evaluations by different managers for a given job performance relative to established standards. Therefore, management observations must be aligned with and focus on those critical standards required to ensure outstanding performance.
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Competitive pressures are forcing executives to react faster to changing business conditions and customer requirements. Line managers and decision-makers need to have an efficient and effective system for day-to-day business operation with access to performance metrics that lead to the most appropriate activities.
In July 2008, we were privileged to host Forrest Breyfogle, Founder and CEO of Smarter Solutions and author of The Integrated Enterprise Excellence System series on the StrategyDriven Podcast. During our interview, Forrest shared his insights on using the Integrated Enterprise Excellence System (IEE) to improve business performance beyond that achievable through use of Lean Six Sigma or The Balanced Scorecard alone. IEE combines the best practices of earlier tools and methods, like Lean Six Sigma, with innovative analytical techniques to drive financial and operational success at the enterprise level and achieve the three Rs of business, everyone doing the Right things the Right way at the Right time.
And now Forrest is offering a one-day executive seminar where participants will learn how to implement The Integrated Enterprise Excellence System to:
increase productivity and eliminate daily firefighting and non-value add activities from business processes
sustain a consistent, high-performance team environment and culture
improve top- and bottom-line strategies and results in a fierce competitive and global market
improve the measurement criteria and report out of high-level business metrics
achieve and execute repeatable, strategic business plans
Seminar Details
This session is open to the public and complimentary for leading influencers and decision-makers. Please call (512) 918-0280 to determine if you qualify for this complimentary session.
Forrest details how to implement The Integrated Enterprise Excellence System in his four book series which can be purchase by clicking on the following links:
Complimenting the outstanding insights contained within The Integrated Enterprise Excellence System series and our special edition StrategyDriven Podcast are the organizational performance improvement materials and resources found on his website, Smarter Solutions (www.SmarterSolutions.com).
Forrest W. Breyfogle III, author of The Integrated Enterprise Excellence System series, is CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions. For over 15 years, Forrest has advised company leaders and their teams on how to improve their organization’s performance through the use of his Integrated Enterprise Excellence System. In 2004, Forrest received the prestigious Crosby Medal from the American Society for Quality for his earlier book, Implementing Six Sigma. He serves on the Board of Advisors for the University of Texas Center for Performance Excellence. To read Forrest’s full biography, click here.
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